Legal statements

This site is published by:

DSD SYSTEM
71 Quai de l’Ouest
Euratechnologies
59 000 Lille – FRANCE
Phone: +33 (0)3 20 51 47 29
Fax: +33 (0)3 66 72 89 32
Contact us

Siret number: 447 754 383 00035
VAT no.: FR80447754383
SAS with equity capital of €60,000

Publication manager: Mr Benjamin CHAPISEAU
DPO contact email address: dpo@dsdsystem.com
DPO: Cabinet Haas Avocats

Property
The copy or reproduction by internet users of all or part of the website content other than for their own use is prohibited without specific authorisation.
The title, design and form of the dsdsystem.fr website and its content, such as comments, editorials and their organisation, as well as any compilation of software, source code, software (including applets) and other elements contained on the dsdsystem.fr website are the property of DSD SYSTEM.
The original illustrations and images are the property of the authors mentioned on the pages of the website or of FOTOLIA Image Bank.

Altair Enterprise, Altair Service Manager and Themis QHSE Manager software and their respective logos are the intellectual property of DSD SYSTEM. Any use of these trademarks and logos is subject to the prior authorisation of DSD SYSTEM.

Cookies, privacy and confidentiality
Please refer to the following detailed section.

Validity of information
The information provided on this website is only provided as general guidance and must not be used by Internet users without prior verification.
DSD SYSTEM cannot be held liable for any direct or indirect consequences that may result from the use, viewing and interpretation of the provided information, nor for any changes in administrative or legal provisions that may occur after publication. Page content may be modified by DSD SYSTEM without notice.

Links between websites
altair-enterprise.fr has links to external websites. DSD SYSTEM cannot be held liable for the content of those websites.
All links from external websites to altair-enterprise.fr must be authorised in advance by DSD SYSTEM.

Website hosting company:

Infomaniak
25 Rue Eugène-Marziano
1227 Les Acacias
Switzerland

*MAXIMO is a trademark of IBM
* All products and brands mentioned on this site are the property of their respective publishers
Java and the Java Coffee Cup Logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Privacy policy

This document is the privacy policy (hereinafter the “Policy”) of this website (hereinafter the “Website”). It informs Internet users visiting the Website (hereinafter “Internet Users”) of the conditions in which their personal data is processed which is collected via the Website by DSDSYSTEM (hereinafter “DSDSYSTEM”), a SASU with an equity capital of 60,000 euros registered with the Lille Métropole Trade and Companies Register under SIREN number 447 754 383 and having its registered office at EURATECHNOLOGIES, 71 Quai de l’Ouest in Lille (France).

Who is in charge of processing Internet user data?

DSDSYSTEM is in charge of processing Internet user data.

DSDSYSTEM’s representative is its Chief Executive Officer: Mr Benjamin Givelet

How can I contact DSDSYSTEM for questions and requests relating to data privacy?

DSDSYSTEM has appointed a Data Protection Officer, (hereinafter “DPO”), who can be contacted by e-mail at the following address contact-dpo@dsdsystem.com

Internet users are invited to address their questions and requests relating to data privacy to DSDSYSTEM’s DPO.

How does DSDSYSTEM process Internet user data?

Through the Website, DSDSYSTEM implements the following processing of Internet user data (hereinafter the “Processing”):

collection of Internet user data using the contact form available on the Website;
measurement of Website audience using third-party cookies from Google Analytics and Google Tag Manager;
the use of an instant online chat system using a cookie-based tool from Zoho Inc.
the keeping of a contact record relating to the principal on whose behalf Internet users contact DSDSYSTEM.

What is the purpose of the Processing by DSDSYSTEM?

Firstly, DSDSYSTEM collects information about Internet users by means of the contact form available on the Website for the following purposes (hereinafter “Purposes”):

to carry out prospecting operations;
to carry out operations relating to customer management if the principals on whose behalf Internet users have contacted DSDSYSTEM using the contact form available on the Website;
to manage requests from Internet users concerning the exercise of their individual data privacy rights;
to manage unpaid invoices and litigation when Internet Users are the referents of their principal, and if there is a disputed contractual relationship between DSDSYSTEM and the said principal.

On what legal basis does DSDSYSTEM implement Processing?

DSDSYSTEM relies on the consent of Internet Users for the implementation of Processing.

This consent is obtained by ticking the appropriate box on the Website’s contact form for the information collected using it.

Regarding the information collected by means of third-party audience measurement cookies, consent is obtained by means of the floating banner that appears when Internet users first browse the Website. This consent is renewed every 30 (thirty) days. Internet Users can revoke this consent by clicking on the floating button at the bottom left of the browser window on the Website. This floating button gives access to an interface allowing Internet users to revoke their consent to audience measurement cookies.

What Internet user data does DSDSYSTEM collect on the Website?

The personal Internet user data (hereinafter “Internet User Data”) collected by DSDSYSTEM from the contact form is as follows:

surname;
first name;
e-mail address;
job title;
employer name (designation or company name);
the postcode of the employer’s registered office or establishment;
the town where the employer’s registered office or establishment is located.

The Internet user data that DSDSYSTEM collects using third-party audience measurement cookies is the following:

session identifiers using cookies named _ga and _gid;
data on Website browsing using the cookie named _gat_<property_id>;

Before sending this information to Google Analytics, DSDSYSTEM obfuscates your IP address.

Google’s analytics.js script uses the information sent by the cookies to collect the following information:

General information about the device, such as model, operating system and orientation;
Terminal RAM and disk size;
Operator (from the country code and network code associated with the mobile)
Country;
Regional/language settings;
Browser version;
Status in the browser foreground or background;
Browser package name;
A pseudonymous application instance identifier;
Network URL (not including URL parameters or payload content) and the following corresponding information:

Response codes (403 or 200, for example);
Payload size in bytes;
Response times;

Durations for automated traces.

The Internet User Data that DSDSYSTEM processes by means of Zoho Inc’s instant chat system operated using cookies is as follows:

A temporary identifier stored in the cookie called JSSIONID and consisting of an alphanumeric string used to allocate conversation data in the online chat to individual Internet users;
A CSRF token (security for communicating with each Internet user) stored in a cookie named LS_CSRF_TOKEN.

DSDSYSTEM also uses cookies called 60gpBAK, 60gpD, 90plan, 90planBAK, and pll_language which are technical cookies. Their installation is not subject to the consent of Internet users.

Who other than DSDSYSTEM can access Internet User Data?

DSDSYSTEM calls on subcontractors and co-managers to implement the Processing.

OVH (hereinafter “OVH”), domiciled at 2 rue Kellermann in Roubaix (France), is the host of the Website and of the form data passing through it.

Zoho Inc (hereinafter Zoho) provides DSDSYSTEM an instant online chat solution used on the Website called SalesIQ. Internet User Data is therefore stored on Zoho’s servers, domiciled in the United States of America, where its servers are also located.

The data of Internet users using the chat therefore transits to the United States of America.

However, DSDSYSTEM informs Internet Users that Zoho applies the principles of the Privacy Shield, which is the international convention governing the transfer of personal data between the European Union and the United States of America. Internet users can view Zoho’s Privacy Shield declaration at the following address: https://www.privacyshield.gov/participant?id=a2zt0000000TOJbAAO

Google LLC. (hereinafter Google), domiciled in the United States of America, provides DSDSYSTEM a solution to analyse the collected data using cookies to measure the Website audience. The Internet User Data collected using those cookies is sent to servers located in the United States of America. However, DSDSYSTEM informs Internet users that Google applies the principles of the Privacy Shield, which can be viewed by clicking on the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

How long does DSDSYSTEM keep Internet User Data?

The time Internet User Data is kept varies depending on its Processing.

As part of the collection of Internet user data from the contact form, DSDSYSTEM keeps said data in customer contact records for:

the duration of the contractual period binding DSDSYSTEM to the principal on behalf of whom an Internet user solicited DSDSYSTEM and for up to 5 years as from the end of that contractual period;
3 years from the collection if, despite prospecting operations using Internet user data, no contract was signed between DSDSYSTEM and principal on behalf of which an Internet user solicited DSDSYSTEM.

Internet user data collected using the various cookies on the Website is kept for a maximum of 14 months from the collection date.

The Data of Internet users who have made a complaint relating to the exercise of their rights is kept for 1 year.

If Internet User Data appears on accounting documents, some of which may be required for the management of unpaid bills and litigation, then said Internet User Data may be kept for 5 years.

What rights do Internet users have?

DSDSYSTEM informs each Internet User that they individually have the right to request access to personal data concerning them, the rectification or erasure thereof, or a limitation of the Processing carried out on Internet User data relating to the person concerned, or the right to object to the processing and the right to data portability.

The exercise of these rights by Internet users is possible by contacting the DSDSYSTEM DPO by email at the following address: contact-dpo@dsdsystem.com

or by post to the following address:

DSDSYSTEM, SAS, Euratechnologies, 71 Quai de l’Ouest, 59000 Lille.

As explained above, you can withdraw the consent on which the Processing is based. In that case, some of the Processing may continue to be carried out on the Data of Internet Users who have withdrawn their consent.

To withdraw this consent, Internet Users can contact DSDSYSTEM by e-mail at the following address: contact-dpo@dsdsystem.com

or by post to the following address:

DSDSYSTEM, SAS, Euratechnologies, 71 Quai de l’Ouest, 59000 Lille.

Internet users have the individual right to make a complaint with the CNIL concerning a dispute arising between them and DSDSYSTEM and which would be relative to the Processing.

Internet User Data which is collected from the Website’s contact form and which must be provided to submit a request, is indicated by an asterisk (*).

Entry into application

This charter became applicable on Wednesday 12 December 2018.