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The benefits of our after-sales module

Give your technical after-sales department a single product combining the power of CMMS with an effective CRM module.
Customer files Billing Work request management Maintenance contracts Preventive action management Scheduling and assignments Work monitoring Geolocation
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Altair SAV

Include your after-sales management in your CMMS

Altair Service Manager brings the power of a CMMS to your customer / after-sales issues.

You can manage your customer contacts and installed technical assets using our after-sales module.

Record and monitor calls and support requests.

Schedule regular servicing and conditional maintenance. Give your customers accurate, real-time reports.

Generate and monitor quotes, invoices and reminders.

The link between maintenance and customer relations

 

The after-sales software has been designed with a business approach, to let you manage your department globally and optimise its performance and quality. Featuring all the functions expected of a CMMS, Altair Service Manager is perfectly adapted to the specific needs of after-sales services.

Commercial and technical management are thus combined into a single software package, guaranteeing maximum efficiency. It all integrates seamlessly into your existing IT ecosystem through interfaces.

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